Common Issues
At NetPro, we have the necessary expertise to provide you with a wide range of support and repair services for any problems you may have with your computer. We provide quick and reliable repair, making it easy to get your computer fixed and performing as good as new. Our technicians have years of experience fixing all sorts of computer problems.
Windows or Mac OS Problems
Problems with Operating Systems can be due to many causes, from wrong software installation to malware and virus, this can happen to you anytime. NetPro will provide a prompt and reliable solution that will get you up and running again, while keeping all your data safe.
Data Recovery
NetPro will recover you data and save it in a flash USB or external hard drive at your convenience. In case your hard drive is damaged we will refer to our specialized partners to try and get all your data back again.
Slow Computer
Your computer needs a tuneup, or is full of Malware and Viruses, we will clean it for you. We also know that computers can get slower with time, our upgrade services range from updating your software to upgrading your memory and hard drive. Inform us about your needs and we will make sure your computer is the fasted it can be.
On-site computer services
Prompt on-site service. We come to your home or business at no additional charge (within our service area)New hardware setup (laptop, desktop, printer, scanner, networking equipment)
New or old PC optimization (redundant software/services removal)
Data backup and migration from old PC to a new PC (Documents, Emails, Pictures, etc)
Virus/malware removal
Slow and unusual computer behavior diagnosticsVirus, Spyware, Malware removal
Sharing the best practices used to protect computer from virus attacks
Antivirus software installation/configuration
Cabling
Initial assessment of client’s requirementsCabling and point to point labeling
Setting up switches, access points, gateways/routers, etc.
Telecom room design considerations
Server setup and maintenance (Windows / Mac)
Initial assessment of client’s need for standalone serverPresenting alternatives (“office-based” vs “cloud-based”)
Server setup and configuration
Remote vs on-site maintenance plans
At NetPro, our professionally trained IT consultants deliver fast, effective repairs and ongoing IT maintenance and support.

Laura Ritter2025-02-24Trustindex verifies that the original source of the review is Google. Mr. Ferreira did excellent work for our produce farm developing our website. He made himself available at all times. He was patient, attentive, knowledgeable and diligent during the design. We are so pleased with his work! He is always readily available for any questions. We highly recommend him! We could not be more pleased! What a great guy - sure glad our paths crossed! Laura and Richard Ritter AB Contracting LLC2024-10-03Trustindex verifies that the original source of the review is Google. We have been highly impressed with the professionalism and skilled services working with NETPRO Agency. Our website has truly met our expectations. Thank you Pedro for the amazing service and excessive amount of time that you have spent. Laura Clark2024-08-22Trustindex verifies that the original source of the review is Google. Pedro built my website, and I am so thrilled with the results! Anytime I have needed help or need to add/change anything with my website he is attentive and kind. I am so thankful for NETPRO and would highly recommend to anyone! Pam Salvio2020-01-29Trustindex verifies that the original source of the review is Google. If you want to get your business noticed online in a BIG way I highly recommend NetPro Agency! They create a web site for my business that is already paying for itself! They take the time to really learn your business. Thank you Sonus Media for your great work! I look forward to working with you in the future. Maria Carvalho2020-01-29Trustindex verifies that the original source of the review is Google. We hired Mr. Ferreira from NetPro Agency to recover our old site and domain names from a company that we used to work with but closed their doors and left us struggling with our online presence. Peter and his team at NetPro are amazing!! After strugling to recover our domains and site data for months, they recovered everything in less than a week. We have also now hired NetPro to design a new site for us and take care of our SEO. WOW!! I wish I had found Peter and his company a long time ago. They are very professional, reasonably priced and above all very honest and transparent about how they conduct their business and handle their clients. I highly recommend Peter Ferreira and his team at NetPro Agency. A+++++ Greg Wright2020-01-26Trustindex verifies that the original source of the review is Google. I have used NETPRO on a number of occasions for my small business. The representative, Peter, is professional, knowledgeable, responsive, and honest. I would highly recommend Peter and his company. He has performed at a much higher level than other agencies I have used in the past. Connecticut Gunfighter2020-01-26Trustindex verifies that the original source of the review is Google. Couldn’t be more happier! From the original meeting to web design ! Manuel Lopez2019-01-04Trustindex verifies that the original source of the review is Google. I needed a company I could trust with all my SEO and online presence. After talking with various internet marketing and web design companies a friend highly recommended Sonus Media Group as they also designed his website. I am very grateful that I did!! This was the best investment I could have done. Mr. Ferreira and his team are super professional and took their time to work with me and create an online presence I am very happy with. Highly recommended, local Connecticut business. Mike Dane2018-07-04Trustindex verifies that the original source of the review is Google. Peter provides excellent service, and is very informative and educative regarding his services. He is honest, and works to satisfy his customers, and to save them money at the same time. I give him the highest recommendation, and would be confident referring anyone to him!
