Common Issues
At NetPro, we have the necessary expertise to provide you with a wide range of support and repair services for any problems you may have with your computer. We provide quick and reliable repair, making it easy to get your computer fixed and performing as good as new. Our technicians have years of experience fixing all sorts of computer problems.
Windows or Mac OS Problems
Problems with Operating Systems can be due to many causes, from wrong software installation to malware and virus, this can happen to you anytime. NetPro will provide a prompt and reliable solution that will get you up and running again, while keeping all your data safe.
Data Recovery
NetPro will recover you data and save it in a flash USB or external hard drive at your convenience. In case your hard drive is damaged we will refer to our specialized partners to try and get all your data back again.
Slow Computer
Your computer needs a tuneup, or is full of Malware and Viruses, we will clean it for you. We also know that computers can get slower with time, our upgrade services range from updating your software to upgrading your memory and hard drive. Inform us about your needs and we will make sure your computer is the fasted it can be.
On-site computer services
Prompt on-site service. We come to your home or business at no additional charge (within our service area)New hardware setup (laptop, desktop, printer, scanner, networking equipment)
New or old PC optimization (redundant software/services removal)
Data backup and migration from old PC to a new PC (Documents, Emails, Pictures, etc)
Virus/malware removal
Slow and unusual computer behavior diagnosticsVirus, Spyware, Malware removal
Sharing the best practices used to protect computer from virus attacks
Antivirus software installation/configuration
Cabling
Initial assessment of client’s requirementsCabling and point to point labeling
Setting up switches, access points, gateways/routers, etc.
Telecom room design considerations
Server setup and maintenance (Windows / Mac)
Initial assessment of client’s need for standalone serverPresenting alternatives (“office-based” vs “cloud-based”)
Server setup and configuration
Remote vs on-site maintenance plans
At NetPro, our professionally trained IT consultants deliver fast, effective repairs and ongoing IT maintenance and support.
